To request a return, use the online form to the right,
or send us an eMail: here.
Monday – Friday: 8:30 a.m. – 6:00 p.m. PT
The following information is needed to authorize your return:
– Customer name
– Account number
– Aneni-Order Confirmation number.
– Item serial number(s)
– Nature of the problem
All Sales Are Final, Aneni accepts returns on some merchandise from select manufacturers within 7 days with a 25% Restocking fee for exchange only. Original shipping and handling charges are not refunded on returned items. Customers are responsible for all shipping charges on items returned to Aneni.
Returns within 7 days from the invoice date may be accepted for repair or replacement at Aneni’s discretion. Please be aware that specific manufacturers have more restrictive return policies.